Ways to Reach Exness Support
Exness offers several convenient ways to contact their customer support team, ensuring you get the assistance you need when you need it.
Exness Help Center
The Exness Help Center is a comprehensive resource designed to provide traders with in-depth information and solutions to common issues. It features a wide range of articles, FAQs, and step-by-step guides that cover everything from account management to platform usage and trading strategies. The Help Center is user-friendly and regularly updated, making it an essential tool for both new and experienced traders.
Whether you’re looking for information on how to deposit funds, set up trading platforms like MetaTrader, or understand specific trading conditions, the Help Center is available 24/7 to assist with a wide range of topics. You can easily access the Exness Help Center on the Exness website and find answers to most of your queries quickly and efficiently.
Email Support
For more personalized assistance, Exness offers Email Support, allowing traders to reach out to the support team directly with their questions or issues. Whether it’s related to account management, technical support, or trading inquiries, you can email Exness at [email protected].
The support team strives to respond within 24 hours, providing clear and detailed solutions to ensure your concerns are addressed efficiently. This option is ideal for those who prefer a written record of their correspondence or have complex queries that require detailed responses.
24/7 Multilingual Support
Exness provides 24/7 Multilingual Support, ensuring that traders from around the world can access assistance in their preferred language at any time. This round-the-clock service covers major languages such as English, Chinese, Thai, Vietnamese, Arabic, Bengali, Hindi, and Urdu, offering support no matter the time zone or region.
For languages not supported 24/7, Exness still provides extensive support during specific hours, ensuring that all clients receive timely help. This multilingual support system is part of Exness’s commitment to providing accessible and efficient service to its global clientele.
Languages Available Round-the-Clock
Exness offers 24/7 support in several key languages to ensure traders can receive assistance at any time. The following languages are available for round-the-clock support:
- English
- Chinese
- Thai
- Vietnamese
- Arabic
- Bengali
- Hindi
- Urdu
Support Hours for Other Languages
In addition to round-the-clock support for key languages, Exness provides support in several other languages during specific hours. While these languages may not be available 24/7, Exness still ensures broad coverage throughout the day to assist traders.
To find out the exact support hours for your language, it’s best to check the Exness website or contact customer support for the latest schedule. This system ensures that clients who prefer to communicate in their native language can still receive help during key times of the day.
Exness Global Offices
In addition to online support, Exness has several global offices where you can reach out for assistance. Offices are located in:
- Cyprus: 1, Siafi Street, Porto Bello, Office 401, Limassol
- United Kingdom: 107 Cheapside, London
- Seychelles: 9A CT House, 2nd Floor, Providence, Mahe
- South Africa: Offices 307&308 Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town
- Curaçao: Emancipatie Boulevard Dominico F. “Don” Martina 31
- British Virgin Islands: Trinity Chambers, P.O. Box 4301, Road Town, Tortola
- Kenya: Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi.
