Eligibility Criteria
The Exness Compensation Fund is available to verified clients who meet specific eligibility requirements. Coverage applies only to registered users actively trading on the Exness platform. Clients must be in compliance with Exness’s Terms & Conditions, and certain jurisdictions may be excluded based on regulatory requirements.
Compensation Coverage and Limits
The Compensation Fund is designed to cover specific losses arising from Exness’s inability to meet its financial obligations, such as insolvency or other covered events. Compensation applies to outstanding account balances or open positions affected by Exness’s financial default. Coverage limits may vary, with a maximum compensation cap per client, ensuring fair distribution among affected clients. Deductibles or minimum loss thresholds may apply to certain claims.
Conditions for Compensation Claims
Compensation eligibility is triggered by specific events, such as Exness’s financial insolvency or failure to fulfill client obligations. The fund does not cover personal trading losses, market-related risks, or losses resulting from unauthorized account access or external hacking. Only losses directly associated with Exness’s financial obligations are eligible for compensation.
Claim Process
- Claim Submission: Clients should submit claims within a specified period following a trigger event, providing documentation of account balance and relevant transactions.
- Verification and Approval: Exness will review submitted claims for validity, ensuring that all documentation is complete and accurate. Verification may involve third-party auditors to confirm claim authenticity.
- Payment Process: Approved claims will be processed within a designated time frame, with compensation payments issued directly to eligible clients.
Fund Management and Administration
The Compensation Fund is maintained through Exness’s reserve allocations and is managed to ensure stability and availability for clients. Fund administration may involve third-party oversight for transparency and adherence to financial standards. Exness provides annual reports on the fund’s performance and availability.
Regulatory Compliance and Legal Framework
The Exness Compensation Fund complies with applicable financial regulations in its governing jurisdiction, ensuring adherence to local and international regulatory standards. All activities related to the fund are conducted transparently, under legal frameworks that provide protection and assurance for clients.
Amendments to the Compensation Policy
Exness reserves the right to amend the terms of the Compensation Fund as necessary to reflect regulatory updates or operational changes. Any significant amendments will be communicated to clients in advance, and continued platform use will indicate acceptance of these changes.