1. Client Agreement
The Client Agreement outlines the primary terms and conditions for using Exness. This document defines the rights and obligations of both Exness and its clients, covering areas such as account management, trading activities, and compliance with Exness policies. Users must accept these terms before accessing the platform.
2. Privacy Policy
The Privacy Policy details how Exness collects, processes, and protects client data. It includes information on data usage, user rights regarding data access and deletion, and cookie policies to ensure compliance with global data protection regulations.
3. Terms & Conditions of Use
This document sets forth the rules and guidelines for using the Exness platform. It includes conditions for trading, restrictions on prohibited activities, and Exness’s limitation of liability, clarifying the boundaries of platform use.
4. Risk Disclosure Statement
The Risk Disclosure Statement informs clients about the financial risks associated with trading, including market volatility and potential financial losses. Users acknowledge these risks as part of their agreement with Exness.
5. Order Execution Policy
The Order Execution Policy describes the standards and procedures Exness follows when processing client trades. It covers trade execution timing, pricing, and potential slippage, ensuring transparency in how orders are handled.
6. Compensation Fund Policy
This policy provides details about the Exness Compensation Fund, which covers eligible client losses in cases where Exness cannot meet its financial obligations. The document outlines client eligibility, coverage limits, and the conditions for compensation.
7. Anti-Money Laundering (AML) Policy
The AML Policy reflects Exness’s commitment to preventing fraudulent and illegal activities. It includes Know Your Customer (KYC) requirements, client documentation processes, and user responsibilities to comply with AML laws.
8. Conflict of Interest Policy
Exness’s Conflict of Interest Policy outlines measures to manage and mitigate potential conflicts, ensuring fair treatment of all clients. It describes internal procedures to handle conflicts and informs clients about disclosures if a conflict arises.
9. Complaints Handling Policy
This policy details the procedures for handling client complaints, including response times, escalation processes, and resolution pathways. It ensures clients have a clear process to resolve any issues or disputes.
10. Governing Law and Jurisdiction
This section specifies the jurisdiction under which Exness operates and governs any legal disputes. It also outlines the available dispute resolution options, including arbitration or mediation.
11. Amendments and Updates to Legal Documents
Exness reserves the right to amend its legal documents to reflect regulatory or operational changes. Significant updates are communicated to clients, with continued platform use signifying acceptance of any amendments.
12. Contact Information
For inquiries related to legal documents or policy questions, clients can contact Exness customer support via provided communication channels.